Terms & Conditions

Below are the important terms & conditions you should be aware of when making a booking

Cancellation or amendment of a booking

Please refer to our Cancellation policy here.

Weather Policy

Our tours run in all weathers, hot, cold, wet and windy!  So please keep your eye on the weather report in the days leading up to your tour and bring the appropriate clothing and protection with you.
Our tours are predominantly indoors or under shaded areas however, if you would like to reschedule due to heat or rain, we will need a minimum of 3 days notice. Less than 3 days before your tour we are not able to refund or reschedule. You are welcome to send someone else in your place

Minimum number for the tour to run

The Lanes & Arcades walking tours require a minimum of 4 people for the tour to proceed.
The City Sightseeing walking tours require a minimum of 6 people for the tour to proceed.

If the tour you are booked on does not meet these minimum requirements we will contact you two days before your date to reschedule