Terms & Conditions

Below are the important terms & conditions you should be aware of when making a booking

Cancellation or amendment of a booking

Please refer to our Cancellation policy here.

Minimum number for the tour to run

The Lanes & Arcades walking tours require a minimum of 2 people for the tour to proceed.
The City walking tours require a minimum of 4 people for the tour to proceed.

If the tour you are booked on does not meet these minimum requirements we will contact you two days before your tour to reschedule

Weather Policy

Our tours run in all weathers, hot, cold, wet and windy!  So please keep your eye on the weather report in the days leading up to your tour and bring the appropriate clothing and protection with you.
Our walking tours are predominantly indoors or under shaded areas; however, if you would like to reschedule due to heat or rain, you need to adhere to our Cancellation Policy.  You are welcome to transfer the booking to someone else at any time.